Order and Shipping
What type of jewelry do you want to offer?
We offer a wide range of jewelry, including rings, earrings, necklaces, bracelets, and custom-made pieces in silver.
Are your product made in real silver?
Yes, all our products are made with certified silver. Each piece comes with an authenticity certificate where applicable.
How long does shipping take?
Standard shipping takes 3-5 business days. Express shipping options are available at checkout.
Do you Shipping internationally?
No, we are not shipping internationally.
How can I track my order?
Once your order ships, you will receive an email with a tracking number.
Return & Exchange
What is your return policy?
You can return items within 7 days of delivery in their original condition.
Can I exchange an item?
Yes, we offer free exchanges on unworn items within 7 days.
How do I start a return?
Visit our return center and enter your order number and email address.
Jewelary Care
How do I clean my jewelry?
Use a soft cloth and mild soap. Avoid harsh chemicals and ultrasonic cleansers unless noted.
Can I wear my jewelry in the shower?
We recommend removing your jewelry before showering to preserve the finish.
Do you offer jewelry repairs?
Yes, we offer repair services for eligible pieces. Contact support for details.
Product Information
Are your materials hypoallergenic?
Yes, our jewelry is made with hypoallergenic material including 92.5% silver
Is your jewelry real silver?
We use 925 silver materials. Product pages specify pages.
Do your jewelry in different sizes
Yes, we offer a variety of sizes and a jewelry sizing guide to help you choose.
Payment & Security
What payment method do you accept?
We accept credit cards, Google Pay, Apple Pay, and Cash on delivery.
Is my payment information secure?
Yes , our site uses SSL encryption and secure payment gateways.
Can I use multiple payment methods?
Currently, only one form of payment is accepted per order.